Terms of Service

This website is operated by Paula Home Styles and Interiors. Throughout the site, the terms “we”, “us” and “our” refer to Paula Home Styles and Interiors. Paula Home Styles and Interiors offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country of residence or that you have given consent for a minor dependent to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service.

Product Information

We make every effort to display the colors, images, and descriptions of our products as accurately as possible. However, we cannot guarantee that your device’s display of colors will be completely accurate.

All product descriptions and pricing are subject to change at any time without notice.

Pricing and Payments

All prices listed on our website are in Kenyan Shillings (KES) unless otherwise stated.

We reserve the right to modify prices at any time. Payment methods may include:

• M-Pesa
• Cash on Delivery
• Other payment options available at checkout

Orders may be declined or canceled at our discretion if fraud or unauthorized activity is suspected.

Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:

• Product availability
• Errors in pricing or product information
• Suspected fraudulent activity

If your order is canceled after payment has been made, a refund will be issued.

Shipping and Delivery

Delivery timelines depend on location and availability of products. While we aim to deliver orders promptly, delivery times are estimates and may vary due to logistics or external factors.

Customers must ensure that the delivery address and contact information provided during checkout are accurate.

Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy, which is available on this website. Customers are required to inspect items immediately upon delivery and report any issues within the stated time period.

Intellectual Property

All content on this website, including images, product descriptions, graphics, logos, and design elements, is the property of Paula Home Styles and Interiors and may not be copied, reproduced, or distributed without permission.

Limitation of Liability

Paula Home Styles and Interiors shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on our website.

It is your responsibility to review this page periodically for changes.

Contact Information

Questions about the Terms of Service should be sent to:

Paula Home Styles and Interiors
Phone / WhatsApp: +254 727 018 404